🐾 Frequently Asked Questions

Will my dog travel in a crate?

Definitely not! Each dog will either have its own open pod with secure harness or will be securely harnessed at ground level - safety is of paramount importance on our bus.

How long will each trip last?

Each trip lasts a minimum of 3hrs (traffic dependent), including pick-ups, transport, play/swimming/treats on the way home and drop offs.

Do you collect and drop-off from/to homes?

Yes we do, but to minimise the time spent on our bus and more time for adventure, we offer designated enroute 'pup stops' as near to our you as possible. We have a number of 'pawstops' available, and these will expand as our areas do - please refer to our booking form.

Is your bus suitable for senior or less mobile dogs?

Absolutely - we have easy access steps through our side door, and a power tail lift at the rear of the bus to help our more senior/less mobile dogs.

What activities are included?

We try to cater for all energy levels. This includes supervised socialising (in securely fenced fields, some with agility courses, or woodland), swimming, games etc. Anything that's fun and enriching! They also get a little treat on the way home (if allowed!). Please flag any allergies prior to travel.

Will my dog be supervised at all times?

Yes, all dogs will be supervised at all times.

Do you accept intact/unneutered dogs?

Unfortunately, we’re unable to accept unneutered dogs on our trips, (or bitches in season). Although your dog may be perfectly friendly with others, we have to consider the safety and comfort of all our passengers, as some dogs can react unpredictably.

We completely understand that this may feel unfair, and we're very sorry to disappoint you. We do, however, need to follow our safety guidelines so that every dog can enjoy a happy and secure experience with us.

Do you have insurance?

Yes. We have 'care and custody' and public liability insurance. Full details are outlined in our Terms & Conditions.

What vaccinations are required?

To help keep every dog on board safe and happy, we ask that all dogs joining Wag & Roll Happy Dog Bus have their vaccinations kept up to date in line with their vet’s advice. For our group adventures, we require:

  • DHP (Distemper, Hepatitis and Parvovirus) – core vaccination

  • Leptospirosis (Lepto) – recommended annually due to the outdoor nature of our adventures and the potential risk from wildlife, muddy areas, puddles and shared environments.

We also recommend discussing Kennel Cough vaccination with your vet, particularly for dogs who regularly mix with other dogs.

We understand every dog is individual, so if you have any questions about your dog’s vaccinations, please speak with your vet and get in touch with us before booking.

How much does it cost for my dog to join your bus?

We charge from £30 per dog (dependent on location). Swimming trips are an additional £15. We think this is great value for a unique service and the activities we offer!

How do I pay?

We can only accept bank transfers in advance of each trip. You can also set up a regular subscription with us if easier.

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